Web Help Center
Submit a request using the Web Help Center rather than sending an email to someone on the Web Team. When you submit a request through the portal, we are able to more quickly work to address your request.
Examples of requests might include:
- Quick fixes such as date updates, directory changes or updating content
- Copy editing or editorial services
- Technical assistance with the content management system
- Feature, page or site development
- Web analytics
- Account creation or access
- Standards or best practices clarifications.
Please provide as much detail as possible when completing the form.
Log in to the Web Help Center
The Web Help Center is provided by Jira Service Desk, an Atlassian product.
After you click the "Web Help Center" button, below:
- Please enter your UTC email address.
- click “Next”
- click “Log in with Single Sign-on”
- choose “Continue with ...”:
- UTC faculty and staff: use Microsoft SSO and your @utc.edu email account.
- If multiple accounts are available, choose your work or school account.
- UTC Students: use Google and your @mocs.utc.edu email account.
- If multiple accounts are available, choose your school account.
- UTC faculty and staff: use Microsoft SSO and your @utc.edu email account.
- This should bring you to a UTC login dialog, where you can sign on with your UTCID and password.